Privacy Policy

The Privacy policy that of our organisation is applicable to the information that we collect from the website and it outlines how we will use this information as well as how within our measure, we will protect it at all reasonable levels. By agreeing to use our website, you are consenting to the collection of your information by us. If you have any questions about the privacy policy, please contact Corporate R&D Centre, HLL Lifecare Ltd, Akkulam, Sreekariyam-P.O, Trivandrum-695017, Keral, India, Ph: 0471-2774700/781. Privacy applies to individually identifiable or personal health related information. At every stage, the consent is provided for you to use or decline.

Our standards lie in protecting your personal information. In case our system and process change, we will inform you about this in a registered electronic communication addressed to you.

“We” means, we refer to our organisation HLL Lifecare Limited.Mahilamandiram Road, Poojappura Thiruvananthapuram - 695 012, Kerala, India, Ph: +91-471 2354949, Fax: +91-471 2354949, entire company. We will use the information you share and it will be always protected under the privacy policy terms.

Personal information we collect during the data collection / by visiting our site

We will track the information provided by you through your browser; time and date of access and IP address. This does not directly or personally identify you. You will use only a part of our website in registration to further proceed (Information needed can be name, email address, your contact information, your physician details, health assessment tool, self assessment information, questionnaire, feedback and queries). We collect this information that you provide to us voluntarily. Your email address or contact information can be used for additional services or to answer your questions or resolve a compliant.

Use of cookies

We use cookies to manage and improve your experience. Persistent cookies are used if you have asked us to remember preferences like your username. The details stored are encrypted. Cookies do not contain any Personal Information about you and therefore cannot be used to identify you personally. You have the ability to accept or decline cookies by modifying your browser settings. is viewable even if you disable the cookie function on your browser. However, if you disable cookies, some advanced features will not be available to you

We collect the information provided by you via this website which is then shared with the research and development team or the sales team or the medical advisor or our ethics advisors. We ensure our good efforts to assure they follow the privacy policy in all stages of the work.

During our routine operations, if we come across a stage where the information provided has been disclosed to anyone outside our organisation, immediate measures will be taken to resolve such an issue and further we shall ensure the use of effective additional preventive measures. On any instance we will not release personally identifiable information to a third party.

Security management

We have operational procedures in place that control appropriate accesses to the data either physical, electronic or management process to safeguard and prevent unauthorised access at any stage.

Our data is stored in location HLL CRDC Server. We have reasonable system requirements in place like firewall, and other technology to prevent any unauthorised access. Our data centres have controlled and secured access. In case of transfer of our business unit we will follow the company policy. We believe in strict maintenance and protection of personal health information, except if required by law or compelled by regulation, we may release the information necessary to comply with the law. You can login in at any said time to change your contact details or if you wish to withdraw your consent, your information will not be available any more on the website for you to review or to revise.

Medical Disclaimers

Neither this website nor any applications downloaded there from provides medical advice.

The contents of this website and any such application, such as text, graphics, images, logos, icons, data, graphs, audio, videos, computer programs and other material and information (collectively the "content"), are for informational purpose  only.

The content is not intended to be a substitute for professional medical advice, diagnosis or treatment.

Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking advice because of something you have read or seen on this website or any such application.

HLL Lifecare Ltd does not recommend or endorse any specific tests, products, procedures, opinions or other information that may be mentioned on the website or any such application. Reliance on any information provided is solely at your own risk.

The medical information on this site is provided as an information resource only, and is not to be used or relied on for any diagnostic or treatment purposes.

This information is not intended to be patient education, does not create any patient-physician relationship, and should not be used as a substitute for professional diagnosis and treatment.

Please consult your health care provider for an appointment, before making any healthcare decisions or for guidance about a specific medical condition.

HLL Lifecare Ltd centre expressly disclaims responsibility, and shall have no liability, for any damages, loss, injury, or liability whatsoever suffered as a result of your reliance on the information contained in this site.

HLL Lifecare Ltd does not endorse specifically any test, treatment, or procedure mentioned on the site.

By visiting this site you agree to the foregoing terms and conditions, which may from time to time be changed or supplemented by HLL Lifecare Ltd.

If you do not agree to the foregoing terms and conditions, you shall not enter this site.